Send us Your Neck

Do you need a stainless steel refret on your electric, acoustic or bass?  We do the best and most flawless stainless refrets around, guaranteed, at the best price.  Ship us your bolt-on neck or whole guitar and we will refret it and ship it back.  You pay for the shipping and we do not add extra fees on return shipping. Whatever it cost you to ship it here, it will be about the same to return. The US Postal Service has triangular tube boxes that are the perfect size for a bolt-on electric neck and they are FREE. They can be ordered from the USPS website and will be shipped to you from the Postal Service FREE. What a country!

Some local post offices also have them on hand. It should cost you between $12 – $17 each way to ship your neck, depending on where you are and if you want added insurance. PLEASE MAKE SURE TO USE OUR SHIPPING ADDRESS:  Aperio Guitar, 11877 Douglas Rd. Suite 102-184, Johns Creek, GA  30005

When shipping a neck please include the machine heads and leave them on the headstock, and also the nut so we can set your neck up in our jig. Wrap your neck well in layers of bubble wrap or a lot of crumbled newspaper or brown craft paper. It should float in the center of the tube with lots of cushioning so it does not move around or rattle. Make sure there is enough cushioning at both ends of the neck. Mark the box as Fragile on all sides.

Although you are responsible for shipping charges to and from Aperio, we add no additional charges or fees for return shipping. When we receive your neck we’ll create an open invoice.  We won’t bill you or ask for payment until the work is complete.  PLEASE NOTE: These tube boxes are 2-sided– red for Priority Mail and blue for Priority Mail Express. Express is almost 4x the cost of regular Priority to ship, so we recommend using the RED side, Priority, to save you money.

Give us a call (678-475-9688) or send us an email through our contact page before shipping so we can expect your neck or guitar and discuss your refret needs (fret wire size, etc.)
Here again is the link to order the boxes: USPS Neck Boxes